Flying Computer!!

I am seriously about to toss my computer out a window!  The internet connection keeps going out on me.  I called our provider and she couldn't help.  She said this morning that she'd escalate my claim to a higher department and they'd call me back.  No call back. 

I think I need to call Belkin about the router for our wireless internet connection but their customer support is in India.  Nothing against the citizens of India, but I have a hard time understanding what they are asking me on the phone.  If I can't understand, then I can't do what they're telling me. 

It is times like this when I wish there was an IT Department I could call like I could when I worked outside the home.  I would imagine with technology advancing rapidly, if you do a IT job search now or five years from now, there will be good job availability.

I think there needs to be an inexpensive IT service for work-at-home parents like me who know a lot about using computer programs but not enough about the system itself to keep it running properly all the time.  It can get very frustrating to have work piled up, due tomorrow via the Internet, and have the Internet connection go out on you all day long.